Registration FAQ

What do I need to complete, and where can I complete the online registration process?

  • You will need any one of the following: desktop-computer, laptop computer, tablet, or smartphone with Internet capabilities. 
  • You need a reliable Internet connection.
  • You will need an electronic copy of your Proof of Residency information. If you do not have an electronic copy, you can use a scanner or a scanner app on your tablet or smartphone to get the paper copy into an electronic format. 
  • Household information – address and phone numbers
  • Parent information – work and cell phone numbers, email addresses
  • Student information – demographics and health/medication information
  • Emergency contact – phone numbers

What if I have a payment question?

Contact your individual school if you have any questions about the mandatory items or additional items for payment. 

Do I have to upload Proof of Residency for each child?

Yes, the process to approve records is done on an individual student basis. Therefore, we need to see the residency file for each child. Example, if you have an elementary and middle school child you will upload the proof of residency document 2 times. Click here for a how to video on how to upload documents.

What if some of the pre-populated information was wrong when I logged in to PowerSchool Registration?

Correct whatever information is allowed to be changed. Note that some information cannot be changed online using PowerSchool Registration and will need to be changed in person at the school.

If none of my child’s information changed, do I still need to do the online registration process?

Yes. In addition to the Health Information needed, there are several agreement questions that must be answered each year for your child’s health and safety, technology access, and participation in instructional programs.

What information should I have on hand to complete online registration?

Parents should have all the following information at hand before beginning to fill out the information to avoid having to go to the school if a mistake is made. • Residency documents; • Student-specific information you may need to enter, such as unique medical information; • Any required registration documents that need to be scanned/uploaded/ verified at the school (immunization record, proof of age, etc.)

Is on-line registration a required annual process for parents?

Yes. The district will require new and returning student families to complete this process on an annual basis. Returning student families will only be asked to verify existing information on forms pre-populated with the student information already housed in PowerSchool.

What if a family indicates they do not have the means to complete online registration?

For new student enrollment throughout the year, each school office will provide a device to assist families. Families can also access public computers at all Mid-Continent Public Library locations. Elementary buildings will be open to new families who need assistance beginning July 18th from 10-2 p.m.  The secondary building offices are open year round for families who need assistance with completing the online registration.

Can parents access the online enrollment from their smartphone or tablet?

Yes. You can access the online enrollment system from Android and iOS devices.

Can parents start my enrollment now and finish it later?

Yes. As long as the application is not submitted via a Submit button as the final step, applications can be saved if more data entry is needed and reopened at a later time. You will re-enter via the account you set up when you began the enrollment / registration process.

Once an application is submitted can a parent / guardian go back and make changes?

No, the system does not allow changes to a submitted enrollment/registration form. A parent would need to contact their child’s school if a change needs to be made.

Do I have to answer all questions in the online registration application?

Questions marked with a red asterisk (*) require a response, and the process is not complete until those questions are answered.

How will parents know their registration was received?

Once the online registration process is completed, parents will receive a confirmation of submission screen and an email.

Do I need more than one PowerSchool Registration account if I have more than one child?

No. If you are registering more than one child, you can utilize the same account, but you will have to enter each child’s unique snapcode. If the additional child is new to the District, he/she WILL NOT have a snapcode and must be registered as a new student. Each child will have to be registered through the online process. After completing registration for one child, a parent can simply click a link to begin registration for a second child.

I have completed the online registration process. What is next?

Once all information has been entered for the student with an electronic signature, click “Submit.” A preview page will appear to review information entered for each page letting the parent know if any required fields are missing. Upon final confirmation of submission, the parent/guardian should proceed to the final step of making payment.

Who do parents call if they experience technical difficulties?

If you are having issues with the infosnap program, such as if you have forgotten the unique username and password you created for online registration or if the username and/or password is not working, you must contact PowerSchool Registration for assistance: 866-752-6850 (8 a.m. – 5 p.m.).

What if I made a mistake?

If you would like to make a change – prior to submitting the form – you can either navigate back to the page using the Previous button. Or, if you are on the Review page, click on the underlined field. If you have already submitted the form, then you will need to contact your student’s school, so staff members can make the changes for you.

Can parents register from home?

Yes, you can register anywhere with an internet connection.

What if I am not sure how to answer a question?

If you don’t know what the question is asking, don’t hesitate to call your school if you have a question about a specific item.

Who do I contact to get help with Elementary registration questions?

Beginning July 18, 2018, please call your child’s school office for assistance from 10:00-2:00pm.

Who do I contact to get help with Secondary registration questions?

Contact your student’s school building.